PART C | INCORPORATED POLICIES

POLICY 3 - COMMISSION & PAYMENT POLICY

3.1  Official process. Enrolment is completed only through the Licensor's official registration process and official payment channel. The Licensee must direct all registrations and payments accordingly and must never collect or handle monies.

3.2  Commission trigger. Commission of 40% of Gross Sale accrues proportionately on each tuition instalment actually received in cleared funds by the Licensor from an Enrolled Student, upon expiry of the applicable refund or cooling-off period. Trial or preview classes carry no commission unless converted into an Enrolled Student.

3.3  Attribution and disputes. Lead attribution is determined by the earliest valid time-stamped registration in the Platform. Where records are unclear, the Licensor decides attribution acting reasonably, and its decision is final. Any attribution dispute must be raised in writing within fourteen (14) days of the disputed enrolment.

3.4  Payment. Commission for each calendar month is paid between the 7th and 14th day of the following month to the bank account stated in the Licensee's account particulars, subject to the Licensee providing any tax or verification information reasonably required. A monthly statement is provided via the Platform; disputes must be raised within fourteen (14) days.

3.5  Clawback. Where a tuition fee is refunded, cancelled, reversed or charged back, the corresponding commission is reduced or clawed back proportionately, by deduction from future commission or written demand payable within fourteen (14) days. The Licensee shall promptly escalate any payment dispute raised by a Parent or Student and cooperate in resolving chargebacks, including providing records of its communications.